grow your practice. keep what you earn.
at Pay Proudly Health, we are more than just a payment processor; we are your trusted partner in financial clarity, compliance, and practice growth
at Pay Proudly Health, we are more than just a payment processor; we are your trusted partner in financial clarity, compliance, and practice growth

Customized Plans

Seamless Integrations

Seasoned Expertise
Integration
Connects seamlessly with the software you already use. No messy transitions — just a simple plug-and-play setup to get started.
Reconciliation reporting
Real-time reporting eliminates hours of manual reconciliation. Every payment is automatically tied to the patient's name, chart number, and payment type.
Batch reports
Full visibility into every deposit. Reports include patient names, chart numbers, and payment types for easy tracking and reconciliation.
Next-day funding
Get paid faster — credit card transactions are deposited directly into your account by the next business day.
Account history
Instant access to payment history, patient vaults, and recurring payment details — all streamlined in a single view.
Text & email
Automatically send payment requests and receipts straight to your patients via text or email — no manual follow-up needed.
Integration
Connects seamlessly with the software you already use. No messy transitions — just a simple plug-and-play setup to get started.
Reconciliation reporting
Real-time reporting eliminates hours of manual reconciliation. Every payment is automatically tied to the patient's name, chart number, and payment type.
Batch reports
Full visibility into every deposit. Reports include patient names, chart numbers, and payment types for easy tracking and reconciliation.
Next-day funding
Get paid faster — credit card transactions are deposited directly into your account by the next business day.
Account history
Instant access to payment history, patient vaults, and recurring payment details — all streamlined in a single view.
Email & text receipts
Send paperless receipts instantly — in-office or over the phone — with one click. Multiple delivery options tailored to each patient.
| Item | Current | Pay Proudly |
|---|---|---|
| Processing rate | 3.00% | 2.25% |
| Credit card fees | $2,700 | $2,025 |
| Total monthly | $2,700 | $2,025 |
| Item | Traditional | Smart Pay |
|---|---|---|
| Credit card fees (70% vol.) | $1,575 | $0 |
| Debit / HSA fees (1.5%) | $450 | $450 |
| Total monthly | $2,100 | $525 |

Champion of Practice Transformation

CEO, Pay Proudly Health
Surcharging is the practice of passing credit card processing fees onto the patient, allowing your practice to offset the costs of accepting credit cards. Instead of absorbing these fees, you can add a small, legally allowed surcharge to credit card transactions.
Yes, surcharging is legal in most U.S. states, but it must follow strict guidelines set by Visa, Mastercard, and state regulations. Some states still restrict surcharging, so it’s important to confirm your local laws. Pay Proudly ensures you stay compliant.
To legally surcharge, you must:
✔ Cap the surcharge at 3% (per Visa/Mastercard regulations)
✔ Disclose the surcharge upfront (signage in-office and notifications for online payments)
✔ Apply surcharges only to credit cards (debit and prepaid cards cannot be surcharged)
✔ Register with card brands (Visa & Mastercard require advance notification)
✔ Ensure proper transaction receipts (clearly showing the surcharge amount)
PCI compliance refers to the Payment Card Industry Data Security Standard (PCI DSS), which is a set of security requirements designed to protect cardholder data. Any business that accepts credit card payments must comply with these standards to prevent fraud, data breaches, and financial penalties.
Non-compliance can result in hefty fines, data breaches, and reputational damage. As a healthcare provider, safeguarding patient payment information is just as critical as protecting their medical records.
Payment reconciliation is the process of matching transactions from your payment processor with your practice management system (PMS) and bank statements to ensure accuracy.
Proper reconciliation helps:
✔ Identify discrepancies between payments collected and deposited
✔ Prevent errors, chargebacks, or missing payments
✔ Maintain clean financial records for tax reporting and audits.
At Pay Proudly, we simplify payment reconciliation by:
✔ Providing detailed transaction reports that align with your deposits
✔ Offering daily batch reporting, making it easy to track payments
✔ Ensuring transparent fees, so you always know exact deductions
✔ Using proper ledger adjustments to account for surcharges
When surcharging, the total amount a patient pays includes the treatment cost + surcharge fee. However, most PMS systems do not automatically reflect the surcharge.
With Pay Proudly, we guide your team on:
✔ How to correctly log the surcharge fee
✔ Adjusting deposits to match net payments received
✔ Ensuring clear reporting for accurate tracking